Membership

1. Membership Contract Duration

• Members commit to a minimum of 12 months.

• Early cancellation may result in a fee or loss of credits.

2. Payment & Billing

• Memberships are billed monthly or annually based on the chosen plan.

• 30% discount applies to annual payments, and 15% applies to monthly.

• Failed payments result in membership suspension until payment is resolved.

3. Credit Usage Policy

• Credits can be redeemed for any facial aesthetic service.

• Unused credits roll over as long as the membership is active.

• Credits are non-transferable & non-refundable.

4. Booking & Cancellations

• Priority booking is available for Silver, Gold & Platinum members.

• Appointment cancellations within 24 hours result in a credit deduction.

• Late arrivals (more than 15 min) may lead to reduced treatment time.

5. Membership Renewal & Cancellation

• Memberships auto-renew unless canceled 30 days before renewal.

• To cancel, members must submit a cancellation request in writing.

• Refunds are not provided after the payment is processed.

6. Refund & Dispute Policy

• Refunds are not available once the service is booked and completed.

• Disputes regarding services must be reported within 7 days.

• Memberships cannot be paused, transferred, or shared.

7. Privacy & Data Protection

• All personal data is securely stored & not shared with third parties.

• Members' data is used only for service-related communication.

8. Changes to Terms

• The company reserves the right to update terms anytime.

• Members will be notified of any major changes in advance.